• Front Office Representative - South Tucson

    ID 2018-1253
  • Overview

    About ProActive Physical Therapy:

    ProActive Physical Therapy is a team of healthcare professionals dedicated to creating a transformative healthcare relationship with our patients. By providing a variety of physical therapy treatments, we're able to help the Tucson community get back to their favorite activities. Not only do we take great pride in our patient results, we also strive to provide a nurturing environment for our staff. Visit our website to learn more about joining the ProActive team.

     

    Looking for Professional, Personal and Financial Growth?

     

    Finally, an organization as committed to excellence as you are. It's not just about how you grow in your professional career, but why. ProActive Physical Therapy is inviting physical therapist who are passionate about advancing our profession in a dynamic and balanced environment. Physical therapists will be the leaders in musculoskeletal management and we a looking for colleagues who want to grow with guided mentorship, residency and fellowship training. We provide a career path that allows you to develop your gifts and talents in a way that provides a connection to what's important to you.

     

    ProActive Physical Therapy joined forces with Foothills Sports Medicine Physical Therapy in July 2016 to better serve the needs of patients in the Phoenix and Tucson Metropolitan areas. The team of professionals at ProActive Physical Therapy are eager to add like-minded professionals passionate about impacting lives.

      

    Full-time Employee Benefits:

    • Comprehensive medical, dental and vision coverage
    • Short term disability, long term disability and life insurance
    • 401K program with company match
    • Paid time off and six observed holidays

    Do you think you have what it takes to join our team? Submit your letter of interest and resume today!

    Brief Description

    ProActive is seeking a Front Office Receptionist to join our growing team. The Front Office Receptionist serves as a supportive resource for our Clinics; timely scheduling of new and current patients, enhance the patient experience, ensure patient healthcare benefits are applied correctly, answer questions and become a liaison and advocate for our patients during their recovery.

    Essential Job Functions

    • Provide exceptional customer service daily. The ability to multi-task and prioritize multiple demands.
    • Greet patients and obtain intake paperwork.
    • Schedule patients, answer incoming phone calls and follow-up on no-show or canceled appointments.
    • Responsible for insurance verifications, authorizations and visit tracking.
    • Responsible for over the counter collections, data entry, medical records, scanning paperwork.

    Qualifications

    • Strong organizational and interpersonal skills dealing with a diverse range of people.
    • Ability to communicate effectively verbally and in writing.
    • Ability to apply common sense understanding to solve practical problems and deal with a variety of situations.
    • Ability to act with integrity in regards to all matters of confidentiality.
    • Ability to work a flexible schedule
    • Skilled and knowledgeable with healthcare insurance plans. PPO/HMO, etc.

    Education and Experience:

    • High School diploma or equivalent required
    • One (1) year of experience working within a healthcare setting is preferred
    • Efficiency utilizing Microsoft Office Programs (i.e., Excel, Word, Outlook, etc.)

    Work Environment:

    This job operates in a professional work environment.  This role routinely uses standard office equipment such as computers, phones, printers, scanners and photocopiers.

     

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

     

    While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to type; handle or feel; and reach with hands and arms.  The position is subject to lifting objects over 25 pounds infrequently.  Ability to work a flexible schedule and have past/current experience with health care insurance plans. PPO/HMO, etc.

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