• Front Office Support Rep - ProActive

    ID 2018-1333
  • Overview

    About ProActive Physical Therapy:

    ProActive Physical Therapy is a team of healthcare professionals dedicated to creating a transformative healthcare relationship with our patients. By providing a variety of physical therapy treatments, we're able to help the Tucson community get back to their favorite activities. Not only do we take great pride in our patient results, we also strive to provide a nurturing environment for our staff. Visit our website to learn more about joining the ProActive team.


    Looking for Professional, Personal and Financial Growth?


    Finally, an organization as committed to excellence as you are. It's not just about how you grow in your professional career, but why. ProActive Physical Therapy is inviting physical therapist who are passionate about advancing our profession in a dynamic and balanced environment. Physical therapists will be the leaders in musculoskeletal management and we a looking for colleagues who want to grow with guided mentorship, residency and fellowship training. We provide a career path that allows you to develop your gifts and talents in a way that provides a connection to what's important to you.


    ProActive Physical Therapy joined forces with Foothills Sports Medicine Physical Therapy in July 2016 to better serve the needs of patients in the Phoenix and Tucson Metropolitan areas. The team of professionals at ProActive Physical Therapy are eager to add like-minded professionals passionate about impacting lives.


    Full-time Employee Benefits:

    • Comprehensive medical, dental and vision coverage
    • Short term disability, long term disability and life insurance
    • 401K program with company match
    • Paid time off and six observed holidays

    Do you think you have what it takes to join our team? Submit your letter of interest and resume today!

    Brief Description

    ProActive is seeking a Front Office Support Representative to join our growing team. The front office support representative serves as a supportive resource for our Front Office staff by assisting with streamlining processes, decreasing work load to increase efficiency, and allow time for additional training.

    Essential Job Functions

    • Obtain and verify health/medical benefits for outpatient physical therapy.
    • Data entry of patient evaluations, statuses, and discharge surveys to calculate patient results/outcomes.
    • Send out the communications received via our internal fax # for specific doctors, forward on any communications returned to the Billing/Main account to the specific clinic, create new accounts for new clinics or help unlock account that need password resets.
    • Run Reports to analyze and identify where additional training needs to be implemented.
    • Serves as a back-up for Front Office Representative role on an as needed basis. Needs will be scheduled as far in advance as possible, dependent on clinic need.


    • Strong organizational and interpersonal skills dealing with a diverse range of people.
    • Ability to communicate effectively verbally and in writing.
    • Ability to apply common sense understanding to solve practical problems and deal with a variety of situations.
    • Ability to act with integrity in regards to all matters of confidentiality.
    • Ability to exercise a high degree of initiative and independent judgement in solving problems.

    Minimum Education/Experience

    • High School Diploma or equivalent; Associates degree preferred
    • One (1) year of experience working in a health care field is preferred
    • Efficiency utilizing Microsoft Office Programs (i.e. Excel, Word, Outlook, etc.)
    • Current & valid Arizona driver’s license

    Travel Required:
    This position may travel, sometimes on a daily basis, to ALL clinics, plus Tucson and Prescott.


    Work Environment:

    This job operates in a professional work environment.  This role routinely uses standard office equipment such as computers, phones, printers, scanners and photocopiers.


    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


    While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to type; handle or feel; and reach with hands and arms. The position is subject to lifting objects over 50 pounds infrequently.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed